The End of SunRocket VOIP Service

17 07 2007

Well looks like it’s all over for SunRocket! SunRocket, the second-largest independent VoIP company was having problems as the fundamentally poor economics of the the VoIP business caught up to it, and VoIP patent issues hindered its ability to attract further funding. Now, with this latest news it looks like the company is finished and shutting down for good. This email was sent out by Sonya Jefferson, Director of Routing and Carrier Services yesterday morning. Jefferson is also looking for a new gig:

“Unfortunately this email contains very bad news. We have just been informed that any and all last ditch efforts to keep operations running as well as a potential sale of the company have not gone through and that SunRocket will cease operations at COB today. As such, today is my last day and everyone else you may have worked with at SunRocket. … Regarding outstanding and future invoices: Sherwood Partners out of Palo Alto will be handling the close down of all invoices, current and outstanding.”

I wonder what the customers who signed up for the $199/2 yrs deal can do to get some of their money back. I’m with Vonage, and they seem to be going through some of the pains as well. Lets see what happens…


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2 responses

26 07 2007
Anthony

I made a mistake of replacing my land line and going voip all the way but it was a lesson learned for me. I am getting a land line again and just signed up will use Onesuite.com for my long distance calls. BTW, I just learned that they got a VOIP feature also and for only $2.95 a month I’ll get a second line and save on my calls at the same time.

One thing I am sure of is I will never pay $200 in advance for 12 month plan.

4 08 2007
Thomas

I’m a long time user of Onesuite.com prepaid phone card service and I can say that I am a very satisfied customer (very seldom had problems with them). Never tried their voip though because I am happy with my voip provider until 3 weeks ago when all of a sudden without any warning my service was cut. I can understand that this things happens, companies sometimes closes but they shouldn’t left their customers in thin air, not having any clues on whats happening. I bet even now (3 weeks since they shut down) there are a lot customers having no idea that SunRocket was already closed.

Anyways, I subcribed to SuiteAdvantage yesterday and went to have my number ported.

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